Privacy policy
The Neuro-Cosmic Web
Effective date: September 1, 2026
This Privacy Policy explains how The Neuro-Cosmic Web ("NCW", "we", "us"), established in California, United States, collects, uses, and protects your personal information when you visit neurocosmicweb.com (the "Site") or purchase our digital products.
Contact: connect@neurocosmicweb.com
Mailing address: 811 E Grace Cir, Palm Springs, CA 92262, United States
1. INFORMATION WE COLLECT
Information you provide to us:
When you make a purchase, create an account, or subscribe to our email list, we collect information such as your name, email address, and billing details.
Payment information:
Payments are processed by our e-commerce platform's payment providers. We do not store your full credit card number or payment credentials. Payment data is handled by the payment processor in accordance with its own privacy policy and industry security standards (PCI DSS).
Information collected automatically:
When you visit the Site, we and our platform provider automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and interactions with the Site, through cookies and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use your information to:
provide and deliver the digital products you purchase, including access to purchased content;
process payments and send order confirmations and access emails;
send you emails you have signed up for, which you can unsubscribe from at any time;
operate, secure, and improve the Site;
comply with legal obligations, including tax and accounting requirements;
respond to your requests and provide support.
We do not sell your personal information, and we do not share it with third parties for their own advertising purposes.
3. WHO WE SHARE INFORMATION WITH
We share personal information only with service providers who process it on our behalf to run the Site and deliver our products, including:
our e-commerce platform (Shopify), which hosts the Site, processes orders, and provides checkout, payment, and email infrastructure;
payment processors, to complete transactions;
email delivery services, to send transactional and subscription emails.
These providers are bound by their own privacy and security obligations and may only use your information to provide services to us. We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.
4. COOKIES
The Site uses cookies and similar technologies that are necessary for it to function, such as keeping your cart and enabling secure checkout, as well as analytics cookies provided through our platform to understand how the Site is used. You can control or delete cookies through your browser settings. Disabling essential cookies may prevent parts of the Site, such as checkout, from working.
Do Not Track: some browsers offer a "Do Not Track" signal. The Site does not currently respond to Do Not Track signals.
5. INTERNATIONAL CUSTOMERS AND DATA TRANSFERS
NCW is based in the United States and serves customers worldwide. Your information is processed in the United States and on the global infrastructure of our service providers, which may involve transfers to countries other than your own. Where required by applicable law, such transfers rely on appropriate safeguards implemented by our providers, such as standard contractual clauses.
6. DATA RETENTION
We keep personal information only as long as necessary for the purposes described in this policy, including providing you continued access to purchased content, and as required by legal, tax, and accounting obligations. Email subscription data is kept until you unsubscribe.
7. YOUR RIGHTS
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of it, and the right to object to or restrict certain processing.
If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the rights provided by the GDPR and equivalent laws, including the right to lodge a complaint with your local supervisory authority.
If you are a California resident, we honor requests to know, correct, and delete personal information. We do not sell or share personal information as those terms are defined in California law.
To exercise any of these rights, contact us at connect@neurocosmicweb.com. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on a request. We will not discriminate against you for exercising your rights.
8. MINORS
The Site and our products are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.
9. SECURITY
We rely on the security measures of our platform and payment providers, including encryption of data in transit and secure payment processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The version in force is the one published on the Site with its effective date. Material changes will be indicated by updating the effective date on this page.
11. CONTACT
For any question about this policy or your personal information:
The Neuro-Cosmic Web
811 E Grace Cir, Palm Springs, CA 92262, United States
connect@neurocosmicweb.com